SupportCandy – The Best Customer Support Plugin + Addons For WordPress

Updates:

• If you buy any product individually, you’ll get per product with 1 year of future updates. After 1 year, the digital product file will no longer be accessible to you. If you consumed all 10 downloads before a year, just ask us to increase the limit, and we’ll do that for you.
  Note: We have this limit on downloads to keep our server healthy and avoid unwanted load/spam.
• You’ll also get 1 year of updates with 10 downloads per file if you are a member. You are no longer eligible for future updates once you consume your 10 downloads per file.
• We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product via Request Update page, chat through our Live chat (bottom right) or contact us directly.
• We send regular emails advising when products have been updated, so please provide an active email address when you sign up.

Support:

• Live chat support is available 24/7.
• If you have any questions or need help installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
• Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.